MYLVORYX™ · CUSTOMER CARE
Contact Us
Get help with products, orders, delivery, and returns.
Customer Service
Email: service@mylvoryx.com
Phone: +86 13528410867
Customer service hours: Monday–Friday, 06:00–23:00, China Standard Time (UTC+8).
Messages sent outside these hours will be reviewed during customer service hours.
Help With an Order
Please include your order number and the email address used at checkout. For a damaged, defective, or incorrect item, include a description and clear photographs of the item and packaging.
Please do not send full payment card details or account passwords by email.
Company Information
- Brand: mylvoryx™
- Website: mylvoryx.com
- Registered company: 深圳市跨世达电子商务有限公司
- Legal representative: 王钊
- Registered address: 深圳市龙岗区吉华街道水径社区吉华路299号尚水天成1栋2102
Before Sending a Return
The registered company address is not automatically a return receiving address. Contact customer service for the correct return instructions before mailing an item.